Monthly Archives: March 2012

I have just read an article about the devastating tornadoes in the USA. The article came from the website of AWARE , an independent forum that brings together thought leaders and practitioners in the public safety and emergency management fields. … Continue reading

Posted in BTM, Business Transaction Monitoring, SDP, Service Delivery Monitoring | Leave a comment

The right kind of video can deliver a message faster and more effectively than pages of web text. But how do you start? We’ve just recently just finished this promotional video for Vantify. Essentially, it was collaboration between Graphic Mint, … Continue reading

Posted in Business Transaction Monitoring, Customer Experience, General, Service Experience | Leave a comment