Vantify Consultation

Vantify Consultation

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Customer Testimonials

“Vantify has uniquely enabled Vodafone
Ireland to proactively monitor key
business activities in real-time, thus
assuring key revenue streams and
customer satisfaction.”

vodafone-logo– Liam Butler
Operations Director,
Vodaphone Ireland.

“We have deployed a Vantify
“Operational” dashboard which
enables Support to proactively monitor
our business services resulting in
reduced down time and faster
restoration of services".

– M. D.
Service Relationship Manager, Telco
“Vantify is an automated system and
reinforces our end to end Customer
Service Management ability. Customer
stability is essential to our business
and to customers’ end user experience.”

– M. D.
Service Relationship Manager, Telco
“Help identify slowness in the systems
before they become problems. Without
Vantify,identifying a performance issue
in advance of an incident would be
much harder to spot.”

– B.F.
Second Line Support
“We noticed a problem with our
(revenue generating) service,…. This
has been addressed and the dashboard…
presented the issue clearly and allowed
the Second Level Support to react
without receiving an alert from first line
or from the users.”

-Second Level Support
Support Dev CRM Application Team